Welcome to Golantech Support

At Golantech, we believe that exceptional support is the foundation of customer satisfaction. Our “Contact Us” page is designed to provide you with all the tools and channels you need to connect with us quickly, efficiently, and confidently. Whether you’re seeking product information, technical assistance, or general inquiries, our team is ready to help with professionalism and care.

Customer Service and General Inquiries

For general questions, order status, or product recommendations, our customer service team is available to assist you during our regular business hours. We are committed to offering timely, clear, and courteous responses to every inquiry. You can reach us via phone, email, or through our website’s contact form. Every message is important to us, and we strive to respond as quickly as possible.

Technical Support and Repairs

If you’re experiencing issues with your device or require repair services, our in-house technicians are here to assist. Golantech provides expert diagnostics and maintenance using high-quality tools and original spare parts. We encourage customers to contact us with a detailed description of the issue so we can offer a swift and accurate solution. Your device is in safe hands.

In-Store Visits and Consultations

Customers are always welcome to visit our physical store located at Favoritenstraße 76/3, 1100 Wien, Austria. Our team is available to provide one-on-one consultations, live demonstrations, and immediate service. Whether you’re purchasing a new device, requesting service, or just exploring options, we are here to guide you through the experience with clarity and care.

Business Inquiries and Partnerships

Golantech is open to collaborations with technology partners, vendors, and corporate clients. If you’re interested in partnering with us or wish to discuss business proposals, please direct your inquiries to our management team via the designated email channel. We review all partnership requests carefully and respond to qualified opportunities in a timely manner.

Contact Channels and Response Times

To make communication easy and efficient, we offer multiple contact channels:
📧 Email: [email protected]
📱 WhatsApp & Phone: +4366565775777
🕐 Business Hours: 7 Days a week from 10-00 am to 6-00 pm
Our average response time is within 12–24 hours for most queries. For urgent support, we recommend calling us directly or visiting our store. Your satisfaction is our priority, and we’re here to make sure your experience with Golantech is seamless from start to finish.